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Client Testimonials

“Buffalo Wheelchair has been working with ACP for 20+ years. Their IT staff is attentive and quick to respond to issues. Our On Site Technician has two scheduled days in our office, has great knowledge of the inner workings of our systems and can have most issues fixed in a matter of minutes, and will do so remotely if not an on-site day. Any issue that cannot be handled remotely, ACP can usually send a Tech same day if needed. Buffalo Wheelchair has an excellent working partnership with Ben and his staff, we would highly recommend them.”

Jennifer Kostowniak

“Before engaging ACP Technologies, we utilized a sole practitioner for our IT needs. As our business grew, so did our IT needs. We increasingly relied on non-IT staff to troubleshoot and resolve problems, complete critical tasks and research available technology solutions. This was very inefficient and not cost-effective. So we interviewed various IT consultants and found ACP Technologies to be a good fit for our rapidly growing small business. Ben took the time to understand our needs and learn our business. Shortly thereafter, we upgraded our technology, implemented reliable IT solutions and outsourced all user support, network monitoring, software updates and backups.
Whenever a new technology need arises at our firm, Ben and his knowledgeable staff are able to work with their technology partners to find effective solutions and implement them at our firm. Their Help Desk process informs us timely of specific user problems and documents each call, including the nature of the problem, the engineer assigned and how it was resolved. Our dedicated engineer, Abe, is very knowledgeable and a pleasure to work with.”

WNY Asset Management, LLC

“Using ACP as our IT consultants provides us with piece of mind. They keep tabs on our network, perform updates in the background, and plan for our future IT needs, so we can just concentrate on our business. We know they are there watching our servers & PC’s and taking care of what needs to be done. They are just a phone call away should we need immediate help, and there is always someone that can jump in to help us. They have become a very valuable business partner, and we’d feel vulnerable without them!”

Nora Eberl from Eberl Iron Works Inc. Co-Owner/CFO

“We were constantly having issues with our previous Cloud Services Provider. It was not unusual for our server to have to be reset several times a week causing our system to be down. Since switching to ACP Technologies, our program runs so much faster and with no issues. We have been up and running!”

Equine Insurance Center

“Our company was way behind the times! We were doing tape backups, using free antivirus protection, had a server that was full to the limit. Our system was so slow; every day was full of constant complaints.

Then we found ACP Technologies. They helped us get up with the times with a SECURE, robust system. Oh happy Days!

From start to finish they were there for us. They installed a new server and security appliance/Router. They upgraded us to a fully managed business class Antivirus protection which took 50+ pieces of malware off our local network after using “free” products.

ACP also put us on their Hosted Exchange Email Platform, so our emails are more secure than our POP3 email system.

We just moved to a new office and ACP was there to get our system moved. They came to our old office and moved all of our network equipment and installed at our new location. They worked with the internet provider to make sure everything checked out. They worked with each of our employees to make sure they were up and running before they left and continue to give us great support.

I no longer have to worry about computer issues and ACP Technologies is the reason why!”

Joe Pratt Insurance