Doctors – Your Patients Care About HIPAA Cybersecurity!
There is a growing concern over privacy and cybersecurity in the healthcare industry, with managed IT at the center of this issue. While HIPAA requires your practice to comply with privacy laws to protect your patients, the patients themselves are also reacting to privacy risks in their own ways.
To provide the safest and most compliant service to patients, you must use compliant managed IT solutions. The most reliable way to do this is by partnering with managed IT services who understand HIPAA compliance and how to meet it.
More Patients Withholding Information
More and more patients are now realizing just how their privacy can be affected when businesses, including healthcare providers, do not utilize the right managed IT solutions to protect their information. As a result, there is a growing trend of patients who fail to disclose all of their medical history because they fear the information may be unwittingly shared.
A recent 2016 study on this topic indicated there are growing concerns among patients that providers are not able to protect their sensitive information. Between 80% and 90% of those interviewed indicated they had withheld some personal or medical information for fear that it could be shared without their knowledge, either accidentally or intentionally.
Many also expressed concerns that their information was being shared beyond their provider and insurance carrier and that other parties, including the government, were able to obtain this information. This suggests that patients believe there is not enough control over managed IT and the many devices that are used within a practice. There is also concern about the privacy policies that govern their use.
Problems With Incomplete Medical Disclosure
When patients do not feel confident enough in your managed IT services to disclose their personal information, it affects your ability to provide the essential care they need. Despite continued efforts to raise levels of patient privacy, attempts to comply with HIPAA laws have increasingly been met with reduced patient confidence and less disclosure.
This lack of trust in managed IT raises important concerns regarding the thoroughness and validity of collected patient information and how you can actually use it to properly treat your patients.
Building Trust with Secure Technology
In order to provide your patients with the best care possible, it is important for your practice to know about this growing issue and take the proper steps to combat it. This means implementing secure managed IT solutions and policies that adhere to HIPAA compliance, then demonstrating their proper use.
Easing patient fears depends upon having the right managed IT services and privacy policies in place and increasing the technical knowledge of your staff so they demonstrate the proper proficiency. As cybersecurity and privacy concerns with managed IT grow, you and your staff are increasingly at risk of being in the middle of a compliance battle that be frustrating. The best way to handle compliance issues and uphold the trust of your patients is to utilize and become proficient in the right managed IT solutions.
The best way to accomplish this is by working with managed IT services who are experienced in HIPAA compliance and who can assist your staff in making the best and most secure use of your office technology!
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ACP Technologies, Inc. | Texas